Privacy Policy

Your privacy is very important to us. At Your Pilot Academy we follow a few principles: 

  • We don’t ask you for personal information unless we truly need it. 
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

Who We Are

Our website address is: https://yourpilotacademy.com.

What personal data we collect and why we collect it

Your Pilot Academy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Your Pilot Academy’s purpose in collecting non-personally identifying information is to better understand how visitors use this website. 

Your Pilot Academy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our articles. 

The personal data we collect may be used where we have your specific consent to do so, or where Your Pilot Academy has a legitimate interest in or other legal basis for processing such information.

In some situations, the collection of personal data may be required for the operation of the Site or to provide certain services or products. Your Pilot Academy uses your personal data to fulfill your requests for information, process your requests to participate in courses, chats, group chats and forum discussions, personalize content that you view or receive on the Site, evaluate and improve our services, distribute newsletters and alerts to you, recruit and evaluate job applicants, recruit and evaluate beta testers of our platform, analyse the Site performance and functioning, publish your comments, forum entries and chat messages, prevent fraud, enforce our terms of use, comply with all applicable laws and corporate reporting obligations, enforce Your Pilot Academy’s agreements, and accomplish other purposes you may initiate or request. We may keep any of your personal data on file and use it to contact you.

Your Pilot Academy also collects information about you during the course purchase process (PayPal and/or Stripe). The dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us as well as information relating to your course progression and test performance. When you subscribe with us, we’ll ask you to provide an email address. We’ll use this information for purposes, such as, to:

– send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
– create your membership account

We store course progress, including completion status, test scores, assignments and/or essay submissions (if applicable). We will also store comments and feedback on courses, lessons, topics, assignments, and essays if you choose to leave them.

Your Pilot Academy may use first and third party cookies and other tracking technologies to manage our Site and our services and collect analytics about how you use them. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies. Please refer to our cookies section of this Privacy Policy for more details regarding our use of cookies.

Aggregated Statistics

Your Pilot Academy may collect statistics about the behavior of visitors to its websites. For instance, Your Pilot Academy may monitor the most popular pages on the yourpilotacademy.com website or use spam screened by the Akismet service and/or Google reCAPTCHA to help identify spam. Your Pilot Academy may display this information publicly or provide it to others. However, Your Pilot Academy does not disclose personally-identifying information other than as described below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We keep contact form submissions for future reference. Submissions are stored for customer service purposes, we do not use the information submitted through them for marketing purposes unless specific approval has been provided by the user.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

We use MonsterInsights to monitor and analyze the use of our website and services.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page here

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We share information with third parties who help us provide additional services to you; for example

– our email service provider SendInBlue through Fluent SMTP, SendInBlue handles all of our emails. 

– our payment gateways, Stripe and PayPal. See the “Payments” section below for more information.  

Payments

We provide paid products and services. We use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • PayPal – Their Privacy Policy can be viewed here
  • Stripe – Their Privacy Policy can be viewed here

Who on our team has access

Members of our team have access to the information you provide us. For example, site Owner/Administrators can access:

Order information such as your membership subscriptions, enrolled courses, course progress, payment dates and amounts, and username / email address.

Any additional information added in your Member Profile can also be visible to the Administrator(s).

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Deleting your user account is only possible by contacting us directly. You can do so by sending us a messageWe store information about you for as long as your account exists.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To export your data: Navigate to your Account Settings / Export Data and click on “Request Data Export”. An email will be sent to you to verify the request. Then the site Administrators will review your request and if approved, a zip file will be generated and emailed to you.

Where we send your data

Your information, including Personal Data, may be transferred to (and maintained) on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

How We Protect Your Data

All of our data is obtained through secure connections by use of SSL (Secure Sockets Layer) protocol. Our servers are secured by two factor authentication and firewalls. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

What Data Breach Procedures We Have In Place

We have monitoring systems in place that send out notifications the moment a breach has been detected. Backups are made on a daily basis. This allows us to quickly revert to an unaffected version of our system setup.

Privacy Policy Changes

Your Pilot Academy may change its Privacy Policy from time to time, and at Your Pilot Academy’s sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. 

Privacy Policy

Last update: July 7th, 2021. If you have any questions about this Privacy Policy, please contact us. 

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